Last Updated: March 2026
This Privacy Policy explains how SafeStep AI collects, uses, stores, and protects personal data when you use the SafeStep AI mobile application and related services.
SafeStep AI is operated by Mansel Bilişim . If you have any questions about this Privacy Policy or your personal data, you can contact us at info@mansel.com.tr .
1. Scope of This Policy
This Privacy Policy applies to the SafeStep AI mobile application, including its features related to exercise tracking, pose analysis, user authentication, and application performance monitoring.
2. Data We Collect
Depending on how you use SafeStep AI, we may process the following categories of data:
Account Information: name, email address, login-related information, and other basic account details you provide.
Usage Data: app interactions, feature usage, crash logs, diagnostic information, and performance metrics.
Camera and Motion Data: real-time camera input and motion-related data, including pose estimation outputs such as joint or skeleton coordinates, when you use exercise analysis features.
Device and Technical Data: device model, operating system version, app version, language, and technical identifiers necessary for security, stability, and compatibility.
3. How We Use Your Data
We use personal data for the following purposes:
To provide AI-powered motion analysis, exercise guidance, and real-time feedback features.
To authenticate users and maintain account-related functionality.
To improve product quality, system stability, and model performance.
To detect abuse, prevent misuse, maintain security, and comply with legal obligations.
To troubleshoot technical issues, crashes, and application errors.
4. Camera and Pose Analysis
SafeStep AI uses your device camera to analyze movement and exercise form. Whenever technically possible, analysis is performed on-device . Video streams are not stored on our servers as part of normal feature usage.
In limited cases, derived motion data such as anonymized or pseudonymized pose / skeleton coordinate data may be processed to improve motion analysis quality, application performance, and model accuracy.
SafeStep AI does not sell camera data or motion data to third parties.
5. Data Sharing
We do not sell your personal data. We may share data only when necessary with:
Technical infrastructure and hosting providers that support operation, security, analytics, or delivery of the service.
Service providers that help us monitor crashes, errors, or performance, subject to appropriate confidentiality and security obligations.
Legal or regulatory authorities when required by applicable law, regulation, legal process, or to protect rights, safety, and security.
6. Data Retention
We retain personal data only for as long as reasonably necessary to provide the service, maintain security, fulfill legal obligations, resolve disputes, and improve app performance.
The retention period may vary depending on the data type, legal requirements, and whether the data is needed for active account functionality, diagnostics, or security purposes.
7. Data Deletion and User Rights
Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal data, as well as the right to object to or restrict certain processing activities.
If you would like to submit a privacy-related request, including a deletion request, you can contact us at info@mansel.com.tr .
8. Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no system can be guaranteed to be completely secure.
9. Children's Privacy
SafeStep AI is not intended for children unless used under the direction of a parent, guardian, coach, therapist, or another authorized adult where permitted by applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date on this page.
11. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Mansel Bilişim Email: info@mansel.com.tr